Complaint Process

Middleton & District Minor Hockey Executive would like nothing better than a smooth year with a happy membership. However, we realize that with so many people involved and so many different opinions and coaching styles, it is inevitable that there be some disagreements.

In the event that you have a complaint regarding anyone involved in Middleton Minor Hockey, whether that be a member of the bench staff, team manager, parent or executive member please follow the process outlined below. 

Any complaints received that did not follow this process will be referred back to the appropriate level.

***Remember that everyone involved is a VOLUNTEER who is just doing his or her best! No one is perfect!

Please take 24 hours to cool down and think things through. 

After the 24 hours, if you still wish to form a complaint, please do so in writing (email is acceptable).

Chain of Communication / Complaint Process is as follows: 

Player/Parent >

Team Manager >

Team Coach >

Coach Coordinator - Maryanne Wagstaff >

Division Vice President - Michelle England >

WVMHA Risk Management Committee >

Regional Director - Marc Blinn >

Conference Coordinator - Allan Matheson >

Council Chair - Brad MacKinley >

HNS Executive Director - Darren Cossar >

HNS President - Randy Pulsifer